Confidentiality

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is necessary that the medical information about you is sometimes shared between members of the team.

Your Information & Your Rights

Information held about you is shared between NHS Wales computers. This means important details about your health will be available to the health professionals looking after you, wherever you receive your care. Information about you will only be used or passed onto others involved with your care if they need it. Whenever your information is used it will be handled in the strictest of confidence at all times.

Accessing your Health Records

The new GDPR regulations 2018 gives patients the right to access their health records computerised or manual. You will need to provide enough information to identify yourself, including the period of time or specific treatment dates you want your records from. The information will be provided to you within 1 calendar month. Under the new law there may be some circumstances when the information you have requested cannot be provided to you.

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